Privacy Policy

Information you choose to share

When you contact us by phone, email or WhatsApp, you may share your name, phone number, email address, project type, project location, approximate budget, message, photographs or plans. We use the information relevant to your enquiry.

The current website has no public enquiry form, customer account or payment checkout. Opening a contact link starts the relevant phone, email or WhatsApp service; clicking the link alone does not submit a website enquiry.

How we use enquiry information

• To respond to your enquiry and arrange a conversation or consultation.
• To understand your space, requirements and budget, and prepare a proposal or estimate.
• To communicate about a project you agree to proceed with and administer the agreed services.
• To keep relevant business records and meet applicable obligations.

Contacting us about a project does not sign you up for a marketing subscription.

Website delivery, fonts and cookies

Our hosting provider may process technical request information, such as your IP address, browser details, pages requested and request times, to deliver and protect the website.

Fonts are loaded from Google Fonts. Your browser therefore contacts Google to request font files. Google describes its handling of information in its Privacy Policy.

The current website application does not include advertising or analytics scripts and does not set advertising or analytics cookies. Hosting services and third-party services you choose to open may handle technical information or cookies under their own policies.

Third-party services and sharing

WhatsApp, your email provider, Google Maps and the social platforms linked from this website are separate services. Information you provide through them is also handled under their own privacy policies.

Information relevant to an enquiry or agreed project may be shared with the people or service providers needed to respond to your request or carry out that project, or where disclosure is required by law.

Keeping enquiry records

Enquiry information is kept for handling your request and any resulting project, and where needed for business records, resolving queries or applicable obligations. You can contact us to ask about information that is no longer needed for these purposes.

Your requests and privacy concerns

To ask about information you have shared, request access, correction or deletion, withdraw permission for further contact, or raise a privacy concern, email info@qlakaari.com with the subject “Privacy request”.

Include enough detail for us to identify your enquiry. We may need to confirm your identity before responding. Requests are handled subject to applicable law and any records that need to be retained for an agreed service or other applicable obligations. Withdrawing permission may affect our ability to continue responding to or delivering the requested service.

A parent or guardian can contact us about information shared by a child.

Updates to this notice

We may update this notice when the website’s features or information-handling practices change. The date at the top identifies the latest published version.

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